Hifi-do corporation (hereinafter called as “we” or “us”) is committed to the proper and safe management and operation of personal information entrusted to us as follows

1.Means of collection and information
The Company acquires the following information from customers through the Company’s website, e-mail, telephone, in writing, identification, etc.
1) Name, date of birth, gender, occupation, and other information that can identify a specific individual
2) Your address, telephone number, e-mail address and password
3) Credit card and bank account information
4) Information related to customer identification (drivier’s license, health insurance card, passport, etc)
5) Information related to the use and browsing of the website (cookie information, access logs, etc.)

2. Management of acquired information
All employees involved in the handling of acquired information shall take all due care in their works to prevent unauthorized access, loss, leakage, falsification, etc. of such information. Supervisors shall manage their employees with the care as a good manager.

3. Purposes of information use
We will use the collected personal information for the following purposes
1) Identification of the customer when perchasing goods owned by the customer
2) Administrative processing such as billing, collection and payment
3) To ship products and perform services, and to provide after-sales service
4) Consultation and response to inquiries
5) Providing information on products, services and events

4. Provision to the third parties
We will not provide personal data to third parties except in the following cases
1) When we have obtained the prior consent or approval of the customer
2) When we request or trust the handling of personal information to a subcontractor with whom we have made a confidential agreement regarding personal information, within the scope necessary to achieve the purpose of use specified to the customer.
(example) : Courier companies to deliver products, catalogs, and direct mails. Companies that undertaken repaires or deliveries. Companies that print address labels for delivery of catalogs and direct mails. Credit card company that you specify when you request payment by credit card. Companies that contract out the collection of product payments
3) When it is necessary to make an inquiry to a personal credit information agency in order to investigate and confirm the customer’s payment ability.
4) When there is an inquiry from a credit card company to investigate wrong use of a credit card
5) When we are required to provide information in accordance with the laws and regulations of a court of law, etc.

5. Requests for disclosure
Customers have the right to request the disclosure, correction, deletion, or suspension of use of their own personal information in accordance with the clause of the Personal Information Protection Law. The request will be handled upon verification of the customer’s identity, but may also be made by a representative. For details, please contact the “Personal Information Consultation Service” below.

Personal Information Consultation Service
Hifi-do Corporation Inquiry Desk
3-14-37 Osu, Naka-ku, Nagoya, Aichi, 460-0011 Japan
Tel: 81-52-249-2600
For inquiry by e-mail, please click here

About cookies, access logs, etc.

1. About Cookies
Cookies are files stored on your computer to recognize you through your browser. We use cookies to improve the convenience of purchasing on our website.
Although connection identifires and shopping information are recorded within cookie, no personal information (name, address, phone number, etc.) is stored.
You may also make invalid this function through your browser setting, but this may result in the unavailability of some website service.

2. About Google Analytics
In order to improve our website and provide appropriate information, we may use Google Analytics to collet information such as User-ID, site browsing history, location information, and serch keywords.
*If you wish to invalid the collection of data by Google Analytics, please visit the following site to disable it.
Google, LLC

Osu Main Store
3-14-37 Osu, Naka-ku, Nagoya, Aichi 460-0011 Japan Tel: 81-52-249-2600

Akihabara Store
3F Seiwa Bldg. 1F, 5-3-12, Sotokanda, Chiyoda-ku, Tokyo 101-0021 Japan Tel: 81-3-5818-4751

Nihonbashi Store
4-6-9 Nihonbashi, Naniwa-ku, Osaka 556-0005, Japan Tel: 81-6-4396-7611

Fukuoka Store
1F Bungaku no Mori Bldg. 2-6-40 Daimyo, Chuo-ku, Fukuoka City, Fukuoka 810-0041, Japan Tel: 81-92-724-3681

Business Hours
11:00 - 20:00 / Closed on wednesdays only at Fukuoka Store

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